When planning renovations for your house, unless you are a
professional, contractors are crucial. Whether you are staying, selling, updating
to stay current with fashion trends, or making necessary repairs following an
inspection report, the right contactor(s) will make all the difference in the
quality and speed of the project.
But how does a person find a good contractor?
That is a question that even professionals in the real
estate industry struggle with on a regular basis.
Over the years I have learned a few things about working
with contractors and getting the right person for the job. Here are some of the
ways I make sure to get great trades people.
Referrals
This one is no big secret. The best way to find a great
contractor is to ask for a referral. Even if you have worked with someone
before, they may not be available or may no longer be in business.
If you have a
friend, family member or colleague who has just had some work done on their
house and is raving about it, ask them who they used!
This is the best way to get
someone who is up on the latest trends and that more than likely works in your
area.
Before calling to set an appointment, go and see the project that was
done for the person you know (if you haven’t seen it already) to make sure that
the work is up to your standards. Give the work a critical look. Is it well done?Do you like it?
Don’t Play Favorites
Before hiring your contractor, speak to several of these
referrals. Don’t just settle on the first name you receive or the first
contactor you meet.
It is important that you ask for several bids. Different
contractors may have different methods of working. Ask for an estimate of the
project scope and the cost and have them explain their reasoning. Don’t
automatically dismiss the higher quotes. While it is true that sometimes bids
are padded, it is equally true that some people will bid low to get the job and
then add expenses during the work.
I would recommend that you start with three quotes. If
the bids are similar, then choose your preferred professional. If the quotes
have drastically different costs, it may be wise to get additional quotes to
get a better idea of the true costs involved.
Communication Is Key
One of the most important factors in choosing a
contractor after competency is communication.
Find the contractor who explains things clearly and in a
way that appeals to you. Check to see if they get impatient or will explain
things in a different way if you don’t understand something.
They may have the expertise, but you are the boss! You
will be having many conversations with this person and it is important that not
only are you able to understand each other, but that communication is pleasant.
When you are in the middle of the project and things get stressful, you will be
thankful for someone capable of smooth and easy communication.
References
Even if you received the contractor’s contact info from
someone you know, ask for references.
This is important because their standards may have
changed since the time they did the work for the person you know. In addition,
the type of project may not be similar to the one you are considering. Ask for
references for the specific type of work you plan to have done.
Don't forget to ask about their portfolio. A good professional will be proud to show you their work! This may either be photos they bring with them, or their web site:
Once you are ready to contact the references, here are some questions to ask:
- How was their experience with the contractor?
- Was the work done as estimated?
- Were the costs close to the estimated amount?
- Was the project completed in the quoted time frame?
- Were there any problems during the project?
- Are there any problems that have surfaced since the work was done?
- Would they be willing to let you see the work? – It never hurts to ask!
Don’t just ask the questions. Listen to the answers. Does
the person hesitate when answering? Are they using vague terms or glossing over
key points? Are they gushing with praise?
This is valuable information. You may even with to note
some key points so that you do not forget or get the contractor mixed up.
Don’t Dock The Docs
It is important to get a written estimate of all the
included work. This is the best way to ensure that all quotes from the
different contractors bidding are for the same work. It is also a very clear
way to ensure that the contractor you select lives up to the demands and
expectations of the project.
- Who gets the required permit(s)?
- Are materials included?
- Who chooses the materials and finishes?
- When will the work start and when will it end?
- Who does the work? Is the job passed on to sub-contractors?
- What is included in the clean-up? If a dumpster is required, is it included?
- What is the penalty if they don’t complete the work on time?
In addition to a detailed estimate, other important
documentation includes proof of liability insurance as well as proof of
insurance for any workers. Make sure they have appropriate licences for their
trade. If they are working inside your house, find out if the workers who will
be present are bonded.
Do not rely on a conversation for this information. Get
it in writing and see the proof.
Once the work has started, review any change orders with
a critical eye.
Ask if there are other ways to achieve the same result with a
lower cost. You may be surprised how a small compromise may save you large sums
of money.
Payment
It is important to understand the terms of payment for
the project and what is included.
Determine if the contractor accept credit
cards, checks or only cash. If it is cash, will you get a detailed receipt?
Depending on who pays for the materials, how is that payment made.
Never pay for the entire project up front. Is payment due
on completion or does the contractor expect a certain amount in advance. A fair
contractor may ask for a deposit so that he can pay his staff on a long
project. Avoid paying anything in
advance on small projects.
Never make the final payment until you are satisfied with
the completed work. It is sad to say, but once a contractor receives final
payment, it can be difficult to get them to complete work, or fine tune it to
your satisfaction.
It may also be to your advantage to pay for the materials
on your own. In this way you can decide what products to purchase and monitor
usage. Another benefit is that you may be able to get a 0% interest financing
from certain renovation supply centers. Additionally, you may receive points or
other rewards for such a purchase.
Don’t Take Them For Granted
If you manage to find a great person to work for you,
treat them with respect. Not only do you want this job to go well, you may wish
to rehire them in the future.
On a cautionary note, just because they did a great job
this time, don’t assume they will in the future. Prices may increase, and
quality may go down. Continue to get other bids just to ensure that you are
getting the best work possible.
If you can't bear the thought of going through a construction project, or you have come to the realization that it is time to move right now to have a better life, but your house isn’t prepared, or if you are juggling too many responsibilities to sell your house yourself this summer, then there are people who specialize in the sale of properties "as is" - usually within a week to resolve the situation quickly. Contact me for details.
So thanks for reading my post. I'm so glad you're here!
And I really look forward to getting into more great stuff in future posts -- so that you can
Turn Your House To $OLD!
Feel free to ask me any questions through the contact info below. I would be very happy to help.
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